Study: Unified communications to hit $20.8 billion in 2016 – FierceEnterpriseCommunications

Study: Unified communications to hit $20.8 billion in 2016

July 16, 2012 | By Jason Meyers

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A new report from market research and consulting firm COMMFusion forecasts the worldwide market for unified communications and collaboration services to hit $20.8 billion by 2016.

“The need for unified communications and collaboration (UCC) has never been greater, and the technologies continue to evolve to meet changing user needs,” wrote Blair Pleasant, president and principal analyst of COMMFusion, in a post about the study. “The growing mobile workforce has led to the need for workers to communicate regardless of their location or device, and the rise of video communication and collaborative tools have created new ways for people to interact.”

The report, Unified Communications & Collaboration Market 2011-2016, explores how trends like worker mobility, the virtual workforce, the consumerization of IT, bring your own device (BYOD) and virtualization are contributing to the growth of the unified communications sector. The next big opportunity, the study finds, will be hosted solutions—but the study predicts most enterprises will continue to opt for hybrid solutions of both premise-based and hosted for years to come.

via Study: Unified communications to hit $20.8 billion in 2016 – FierceEnterpriseCommunications.

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